Privacy Policy

Learn about how Skoolz collects, uses, and protects your personal information and maintains your privacy while using our school management system.

Last updated: April 6, 2025

Overview

At Skoolz, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management system. We are committed to ensuring the security and protection of the personal information that we process, and to providing a compliant and consistent approach to data protection.

This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events (collectively, the 'Services').

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when registering to use our Services, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. This may include:

  • Personal identifiers (name, email address, phone number)
  • School-related information (role, department, classes taught)
  • Student information (where applicable and with appropriate consent)
  • Financial information for billing purposes
  • Login credentials and account preferences

Student Information

As a school management system, we may process information about students. This information is provided to us by schools or educational institutions that use our Services. We process this data only as instructed by these educational institutions and in compliance with applicable laws regarding student privacy, including:

  • Student names, ID numbers, and contact information
  • Academic records and performance data
  • Attendance information
  • Behavioral records
  • Health information (where necessary for school operations)

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include:

  • Device and usage information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log data (pages visited, time spent, referring URLs)
  • Cookies and similar tracking technologies

How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes based on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

Business Purposes

  • To provide and maintain our Services
  • To process transactions and manage your account
  • To respond to inquiries and offer support
  • To send administrative information
  • To improve our Services and develop new features
  • To enforce our terms, conditions, and policies
  • To comply with legal obligations
  • To prevent fraud and protect the security of our Services

Educational Purposes

For student data provided by educational institutions, we use this information solely for the purpose of providing the Services to the educational institution and as directed by them. We do not use student personal information for targeted advertising or to build profiles not related to educational purposes.

Communications

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send or by contacting us.

Sharing Your Information

We may share your information in the following situations:

Third-Party Service Providers

We may share your information with third-party service providers to help us provide our Services, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually prohibited from using your information for any other purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Security Measures

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Role-based access controls
  • Multi-factor authentication for administrative access
  • Regular security training for our staff
  • Physical security measures for our data centers

Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws. We maintain an incident response plan to ensure rapid and effective response to any security incidents.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access

You have the right to request information about the personal data we hold about you.

Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure

You have the right to request that we erase your personal data, under certain conditions.

Restriction

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Object

You have the right to object to our processing of your personal data, under certain conditions.

Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

Childrens Privacy

We recognize the need to provide further privacy protections with respect to personal information we may collect from children. When we collect information about students, we do so only as directed by the educational institution and in compliance with laws such as the Family Educational Rights and Privacy Act (FERPA), the Childrens Online Privacy Protection Act (COPPA), and similar state laws.

Collection Limitations

We collect only the student information necessary to provide our Services to the educational institution. We do not collect more information than is reasonably necessary, and we do not use student information for purposes unrelated to providing our Services.

Parental Rights

Parents can review their childs personal information, direct us to delete it, and refuse to allow any further collection or use of the childs information. Parents should direct such requests to their childs school, which can then relay the request to us as necessary.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Services
  • Analytics Cookies: Help us understand how visitors interact with our Services
  • Functional Cookies: Remember your preferences and settings
  • Performance Cookies: Collect information about how you use our Services

Your Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Contact Us

If you have questions or comments about this privacy policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Skoolz, Inc.

Kenya Cinema, Moi Avenue

Nairobi, Kenya

Email: hello@skoolz.app

Phone: +254740452289